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- Cables on PrimeCables. This does not include adapters or any powered/electric cable related products.
- PrimeCables branded wall mounts have a lifetime warranty. This does not include other wall mount brands.
Returnable within 1 year of received date if defective
- Defective compatible or remanufactured ink
- Defective compatible or remanufactured toner
- Defective compatible or remanufactured drum unit
Returnable within 90-Days of received date – only if unopened (Restocking fee may apply)
- Unopened compatible or remanufactured ink
- Unopened compatible or remanufactured toner
- Unopened compatible or remanufactured drum unit
Returnable within 30-Days of received date –only if unopened (Restocking fees may apply)
- OEM ink *
- OEM toner *
- OEM drum *
- Ink refill kit (not refundable once opened)
- Cleaning supplies and chemicals
- Office supplies *paper, writing instruments and others
- Intimate Products
- Final sale items, clearance or open boxed items
All returns, whether they are defective items or not, must be returned in their original condition, complete with all packaging and accessories. Non-defective items must be returned with the original manufacturer's intact seal and must be in 100% resalable condition. Any deviation from these conditions will require pre-approval by goinkcartridges.com.
Guarantee period is starting from the order arrival date stated on courier website for shipped orders, shipping date for Metro pickup or pickup date for warehouse pickup. For complete information regarding returns and any applicable fees, please look at our other policies bellow.
For the best possible service regarding defective or exchange of an opened OEM product, please contact the manufacturer directly and they will be more than happy to assist you.
|Manufacturer||Warranty Period||Contact Number||Manufacturer Website|
|Brother||365 days||1-877-BROTHER (877-276-8437)||www.brother-usa.com|
|HP||Life of supply||1-888-650-1544||www.hp.com|
|Lexmark||Different with each product||1-866-539-8321||www.lexmark.com|
|Xerox||Life of supply||1-800-821-2797||www.xerox.com|
|Konica Minolta||30 days||1-800-456-5664||www.konicaminolta.us|
|Kyocera Mita||Life of supply||1-800-255-6482||www.kyoceradocumentsolutions.com|
Modifying a product without goinkcartridges.com authorization will void warranty.
In no event shall goinkcartridges.com be liable for any incidental or consequential damages, including but not limited to loss of business, profits or equipments.
goinkcartridges.com is not responsible for any damage due to misuse, abuse or neglect. We are only responsible for products that are damaged during delivery or product that come with a manufacture defect.